Effective Date: February 14, 2026
Website: https://cellxpertllc.com
Cell Xpert LLC (“Cell Xpert,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit cellxpertllc.com, request repair services, or interact with our business.
1. Information We Collect
Personal Information
We may collect personal information when you:
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Submit a repair request
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Contact us through forms or live chat
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Call or text our business number
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Request a quote
This may include:
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Full name
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Phone number
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Email address
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Device information (model, issue description)
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Store location preference
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Payment details (processed securely via third-party providers)
Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device type
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Pages visited
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Date and time of visit
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Referral source
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Cookies and tracking data
2. How We Use Your Information
We use collected information to:
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Provide device repair services
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Send repair status updates
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Process transactions
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Respond to customer inquiries
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Improve website performance
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Send service-related communications
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Comply with legal obligations
We do not sell or rent your personal information.
3. Device Data & Privacy Protection
During repair, technicians may access device hardware strictly for diagnostic and repair purposes.
Cell Xpert does not intentionally access, store, copy, or review personal content such as photos, messages, or files.
Customers are responsible for backing up all data before submitting a device.
Cell Xpert LLC is not liable for data loss.
4. Cookies & Analytics
cellxpertllc.com may use:
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Cookies
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Google Analytics
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Tracking tools
These tools help improve user experience and website performance. You may disable cookies through your browser settings.
5. Information Sharing
We may share information with trusted third-party providers only for:
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Payment processing
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Website hosting
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Marketing services
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Business operations
We may also disclose information if required by law or legal process.
We do not sell personal data to third parties.
6. Data Security
We implement reasonable technical and administrative safeguards to protect your information. However, no internet transmission can be guaranteed 100% secure.
7. Your Privacy Rights
Depending on your state of residence, including California, you may have rights to:
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Access personal data
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Request correction
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Request deletion
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Opt out of marketing communications
To exercise these rights, contact us using the details below.
8. Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
10. Contact Us
If you have questions regarding this Privacy Policy:
Cell Xpert LLC
Website: https://cellxpertllc.com
Phone: 614 962 1166